August 5, 2025
2025 Work Trend Index Annual Report
Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact TechMeg for strategic guidance on leading your own AI transformation.
Generative AI ad Security Operations Center Productivity: Evidence from Live Operations
Security analysts face an unrelenting flood of incidents. This whitepaper presents real-world evidence from over 95,000 incidents across 150+ organizations, showing that Microsoft Security Copilot reduced mean time to resolution by 30.13% after three months. Download the whitepaper, "Generative AI and Security Operations Center Productivity: Evidence from Live Operations," to learn how Copilot accelerates triage, summarizes incidents, and guides analysts to the next best action. Contact TechMeg to discuss how this solution could benefit your security team.
View: Generative AI ad Security Operations Center Productivity: Evidence from Live Operations
August 4, 2025
The Forrester Wave™: Customer Relationship Management Software
Finding the right CRM can be difficult, especially when business needs are evolving fast. This independent analyst report from Forrester evaluates 12 major CRM platforms based on features, vision, and execution, helping you assess which vendors align with your organization's goals. Download your complimentary copy of "The Forrester Wave™: Customer Relationship Management Software" to understand your options and compare strengths and gaps across solutions. Contact TechMeg to discuss what's best for your business.
Lexmark makes lasting impressions with Dynamics 365 | Microsoft Customer Stories
This customer story shows how Lexmark uses Dynamics 365 to consolidate platforms, speed up case resolution, and strengthen customer relationships through AI-powered tools and unified data. Read the story for ideas on how your company can build lasting impressions with smarter, connected customer service. Reach out to TechMeg to talk about how Dynamics 365 can help.
Microsoft 365 Copilot: Your window into the world of agents | Microsoft 365 Blog
As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact TechMeg to discuss how to prepare your business for agent-supported workflows.
Microsoft Security Copilot Coverage and Capabilities
AI tools are only as effective as the context they understand. This infographic explains how Microsoft Security Copilot orchestrates the right response across devices, identities, and data by combining threat intelligence, plugins, and natural language queries. View the infographic to see how Security Copilot enables analysts to work faster and smarter across the entire security stack. For personalized support on implementing Security Copilot, contact TechMeg today.
July 29, 2025
The Total Economic Impact of Microsoft 365 For Business
This analyst report quantifies the total economic impact (TEI) of Microsoft 365 for Business, including productivity improvements, reduced technology costs, and security savings. Download the report for detailed insights, and contact TechMeg to evaluate how Microsoft 365 can support your ROI goals.
View: The Total Economic Impact of Microsoft 365 For Business