September 15, 2026
mobilezone switches on an agentic transformation with Microsoft Copilot Studio | Microsoft Customer Stories
How does a retailer cut IT resolution time in half? This customer story shows how Mobilezone replaced a legacy chatbot and rigid IT forms with customer and IT agents built on Microsoft Copilot Studio with Dynamics 365 and Power Platform. The agents deliver multilingual, context-aware support, handle more than 1,600 chats monthly, and establish a scalable foundation for agentic AI. Read the story to learn from Mobilezone's experience.
Four Paths to Business Value with AI
What separates an AI pilot from an AI capability? Often it comes down to context. The eBook, "Four Paths to Business Value with AI," shows how Microsoft IQ turns scattered work signals, business semantics, and governed knowledge into a shared intelligence layer agents inherit by default, keeping them aligned to business rules, permissions, and trusted knowledge. For insight on scaling AI responsibly with TechMeg, download the eBook by completing the form.
Copilot Studio Agent Builder
What does it take to build an agent that knows your processes? This video walks through Microsoft Copilot Studio agent builder, showing how you use natural language to define an agent's role, connect it to data sources such as SharePoint, and refine its tasks for specific processes. Watch the video to see how quickly a custom, intelligent agent comes together in Copilot Studio.
September 14, 2026
HealthEquity scales innovation with Microsoft 365 Copilot and AI agents | Microsoft Customer Stories
How does an organization shrink days of work into minutes? HealthEquity set out to simplify how millions of members navigate healthcare and financial decisions while holding high standards for trust, compliance, and quality. This customer story shows how Microsoft 365 Copilot became a central AI interaction layer, giving employees a way to build custom agents and apply AI inside daily workflows. Read the story to learn from HealthEquity's experience.
Organize your week with Copilot Cowork
Organize your week around what matters. This video introduces Microsoft 365 Copilot Cowork and how it uses Work IQ to analyze meeting priorities, resolve scheduling conflicts, automate follow-up tasks, and book focus time. Watch the video to see how Copilot Cowork turns a busy schedule into a workable one.
Microsoft 365 Business Premium
See what security looks like when it fits the way small businesses work. This video follows a small business owner using Microsoft 365 Business Premium to keep collaboration productive while protecting company data from phishing, ransomware, and other threats. Watch the video to see comprehensive security and productivity working together.
September 8, 2026
Cactus Life Sciences advances secure medical communication with Microsoft 365 Copilot | Microsoft Customer Stories
How do you automate document-heavy work when the data rules leave no room for error? This customer story shows how Cactus Life Sciences drove efficiency gains of up to 50% by building custom agents to support scientific writers and project managers. Get the story to learn from the organization's phased Microsoft 365 Copilot deployment strategy.