November 4, 2024
Copilot in Outlook | Manage your inbox
Copilot in Outlook can help you stay on top of your inbox with features to help you summarize conversations, transform notes into emails and follow up on actions faster, with less effort. Learn about Copilot in Outlook in this Microsoft video.
Copilot in Dynamics 365 Customer Service
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how TechMeg can help put the power of generative AI to work for your customer service team.
Email catch up with Copilot
Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction.
This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out.
Read on and let us help you transform your service delivery.
October 21, 2024
Microsoft Copilot for Security
'Microsoft Copilot for Security' White Paper, provides insightful data on enhancing cybersecurity operations. The paper reveals that using Copilot within Microsoft Defender XDR environments, professionals and novices alike can significantly improve in both speed and accuracy. Embracing Microsoft Copilot for Security's transformative ability can assist customers in adopting this advanced tool that not only saves time but also provides substantial improvements to the quality of security incident analysis and reporting.
Sandvik Coromant delivers ultimate customer service with Dynamics 365
Sandvik Coromant, the Swedish tool manufacturer, embarked on its Dynamics 365 journey by piloting Dynamics 365 Sales in the United States. As the company grew, its service team recognized that functions, data and processes weren't adequately standardized across regions, and relying on multiple applications for daily operations was no longer feasible. Read this customer story to discover how Dynamics 365 delivered consistent, loyalty-building, and revenue-enhancing customer service across all touchpoints to Sandvik Coromant. Reach out to to begin your transformation today.
Recall on Surface Pro and Surface Laptop
The Microsoft Surface Pro and Surface Laptop are already known as proven business PCs. Now, they're even better. Take a look at this informative brochure outlining how Copilot+ PC and these outstanding machines work together to create the ideal platform to work with your AI apps. It's time to get a close-up look at this amazing innovation. Your knowledgeable Microsoft partner, TechMeg, is ready to show you what they can do. Reach out today!