November 19, 2024
Copilot in Excel | Be more analytical
Working with Excel usually requires knowledge of formulas and chart creation, in addition to the time needed to look for insights in the data. Copilot in Excel can do much of that work for you, through natural language commands. Watch the video to see how it works.
November 18, 2024
Sorting, charting and analyzing in Excel with Copilot
The four stages of creating a trust fabric with identity and network security
This interesting article from Microsoft will help you understand the four stages of creating a digital trust "fabric" to strengthen security for your distributed enterprise. Zero trust is an approach to security that continuously monitors and authenticates users and applications to make sure they are, in fact, authorized to access the data or applications. Read this article to learn more about Microsoft security and zero trust solutions.
November 12, 2024
The Total Economic Impact™ Of Microsoft Entra
CISOs face numerous challenges in identity access management. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra - a cloud-based identity and access management service—in order to identify the cost, benefits, flexibility and risk factors that affected their investment decisions.
Copilot in PowerPoint: Tell Impactful Stories
PowerPoint presentations are an effective way to convey a message, whether it's the results of a study or the outlines of a new marketing campaign. But to be successful, it requires good organization, clear messaging and thoughtful graphics. Microsoft Copilot in PowerPoint can help users create winning presentations with information, editing advice, and even original copy. Get an overview of what Copilot in PowerPoint can do in this video.
November 11, 2024
Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)
In this whitepaper, you will get an in-depth look at the transformative impact of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in average handle time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft," to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.