What is an agent?

AI agents can automate tasks and execute business processes on behalf of individuals or teams. They respond to triggers, connect to business data, and produce outcomes such as updates or customer responses. View this infographic to see how agents work and how organizations build them using Microsoft Copilot Studio.

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New Agents in Microsoft Purview

Security teams often face alert overload and hidden data risks. This video shows how Microsoft Purview agents, powered by Security Copilot, help you focus on what matters most. Watch how the Data Security Triage Agent prioritizes incidents and how the Data Security Posture Agent surfaces risks through natural language queries.

AI-Powered Sales

Sales teams need consistent insight and action to keep deals moving. This eBook introduces autonomous agents that learn, adapt, and support sales goals over time. For a clearer view of how AI can continuously improve sales performance, download the eBook by filling out the form.

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What are Microsoft 365 Copilot agents and how to use them | Microsoft

Bring AI automation into the flow of everyday work with Microsoft 365 agents. In this short video, you'll see what Microsoft 365 agents are and how they help retrieve information, automate tasks, and support business processes across your organization. Watch it to see what Microsoft 365 agents are and how they help streamline everyday work.

Introducing the Sales Research Agent in Dynamics 365

Sales insights often reside across multiple systems, making it harder for sales professionals to get answers to decision-making questions quickly. This video shows how the Sales Research Agent brings data together using natural language to deliver quick answers. Watch the video to see how you can speed up research and improve sales decisions.

Cummins uses Microsoft Purview to automate information governance more efficiently in the age of AI | Microsoft Customer Stories

Preparing data for AI while meeting compliance demands can create friction. This customer story highlights how Cummins used Microsoft Purview Information Protection and Data Lifecycle Management to automate classification, apply sensitivity labels, and manage file lifecycles at scale. See how this approach supports clean, controlled data for AI initiatives.

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EY redefines CRM with Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot

Sales teams often struggle when CRM systems cannot keep pace with modern selling. This customer story video shows how EY uses Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot to improve insights and streamline sales work. Watch the video to see how AI-powered CRM helps teams focus more time on customers and opportunities.