August 26, 2025
Family-owned Berryessa Gap Vineyards empowers its mobile workforce and enhances the customer experience with Microsoft 365 and Teams | Microsoft Customer Stories
Smaller organizations often face big challenges managing mobile workers and delivering quality customer service. This customer story explores how Berryessa Gap Vineyards used Microsoft 365 and Teams to support remote productivity and enhance the guest experience, all without adding complexity. Read the story for real-world inspiration and reach out to TechMeg to learn how to apply the same solutions in your business.
Secure Future Initiative
As threats evolve, the foundation of your security must change too. This report outlines the progress Microsoft is making through the Secure Future Initiative, a multiyear commitment to redesigning how its products are built, tested, and operated. With a focus on AI defenses, software engineering discipline, and operational resilience, this report offers insight into what modern security should look like. Download the report and connect with TechMeg for personalized guidance on implementing Secure Future Initiative principles.
August 25, 2025
The CIO's Advantage: Faster Innovation with AI and Low Code
Many IT teams are stuck between growing demands and shrinking resources. This eBook explains how AI-enhanced low-code development lets you streamline app delivery, automate processes, and empower users — all while reducing technical debt. "The CIO's Advantage: Faster Innovation with AI and Low Code" is a must-read for IT leaders under pressure to do more with less. Download the eBook to learn how and contact TechMeg to talk about how this model can help your team move faster.
View: The CIO's Advantage: Faster Innovation with AI and Low Code
Engage your customers with the Queues app in Microsoft Teams
Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact TechMeg for help designing a Teams strategy that meets your service goals.
August 19, 2025
Achieving sales success with Microsoft Dynamics 365 Sales & AI
Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with TechMeg to discuss how this solution could fit into your strategy.
View: Achieving sales success with Microsoft Dynamics 365 Sales & AI
Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub
Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact TechMeg today.
August 18, 2025
AI security and Zero Trust
AI introduces new security challenges, from shadow AI use to data exfiltration. This whitepaper, "AI Security and Zero Trust," outlines how organizations can update their strategy to secure both data and applications in AI-driven environments. Download it to learn how to modernize your approach, align security with business goals, and mitigate emerging risks. Connect with TechMeg to discuss your path to resilient, AI-ready security.